Terms & Conditions

These Terms & Conditions govern your use of the FollowFlows website, services, consultations, digital deliverables, and any related purchases or engagements.

Important Terms for Working With FollowFlows

Please read these terms carefully before using our website, booking a consultation, purchasing services, or engaging FollowFlows for digital marketing, design, SEO, advertising, automation, or related business support.

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Use of Site

Website Access and Acceptable Use

By accessing this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone elseโ€™s use of the site. You must not misuse the website, attempt unauthorized access, introduce malicious code, or interfere with site performance.

Lawful personal or business use only

No hacking, scraping, or abuse

No harmful or misleading submissions

Services

Consultations, Proposals, and Deliverables

FollowFlows provides digital marketing and related business services that may include strategy, SEO, website design, maintenance, paid advertising, branding, content creation, analytics, AI marketing, and consulting. Project scope, timelines, pricing, revisions, and deliverables may vary by proposal, invoice, product, or written agreement.

Scope is defined per service agreement

Timelines depend on approvals and inputs

Deliverables may vary by package

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Payments

Fees, Billing, and Purchase Terms

All fees for services, retainers, consultations, subscriptions, or digital products must be paid according to the agreed terms at checkout, by invoice, or through a separate written agreement. Unless otherwise stated, fees are non-refundable once work has started, time has been reserved, or digital delivery has been provided.

Payment due under agreed terms

Late payments may delay work

Non-refundable after work begins

Key Policies

Client Responsibilities and Legal Protections

Clients are responsible for providing accurate information, timely feedback, approvals, access credentials, and any required assets needed for FollowFlows to perform services effectively. Delays in communication, approvals, or asset delivery may affect timelines and outcomes.

Unless otherwise agreed in writing, clients retain ownership of their pre-existing trademarks, logos, and materials. FollowFlows retains ownership of its processes, frameworks, internal tools, templates, know-how, and any pre-existing intellectual property. Final ownership or license terms for completed deliverables may be governed by the applicable proposal, invoice, or service agreement.

To the maximum extent permitted by law, FollowFlows is not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption. We may update these Terms & Conditions from time to time, and continued use of the website or services after updates constitutes acceptance of the revised terms.

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Need Clarification Before You Start?

If you have questions about our terms, service scope, or purchase process, book a consultation with FollowFlows and weโ€™ll walk you through the next steps.